Terms & Conditions

Introduction

Welcome to Bangaliana.
By accessing or purchasing from our website https://www.bangaliana.com.bd, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our site or placing any order.

If you do not agree with these terms, you should not use our website or services.

1. General Terms

  • These Terms & Conditions apply to all visitors, users, and customers of our website.

  • We reserve the right to modify, update, or replace any part of these terms at any time.

  • Continued use of the site after changes means you accept the updated terms.

2. Use of Website

By using this site, you confirm that:

  • You are at least 18 years old, or you have permission from a parent/guardian.

  • You agree not to use the website for illegal, harmful, or fraudulent purposes.

  • You will provide accurate, up-to-date information during registration or checkout.

Any misuse of our website may result in suspension or termination of your account.

3. Product Information

  • We strive to display accurate product descriptions, images, and prices.

  • However, minor variations in color or appearance may occur due to lighting or screen settings.

  • Prices are subject to change without prior notice.

  • Bangaliana reserves the right to discontinue or modify products anytime.

4. Orders and Payments

  • Placing an order means you agree to purchase the selected product(s) under these terms.

  • All orders are subject to availability and confirmation.

  • We accept both Cash on Delivery (COD) and online payments through secure gateways (bKash, Nagad, SSLCommerz, etc.).

  • In case of technical issues or incorrect pricing, we reserve the right to cancel or refund the order.

5. Shipping & Delivery

  • Delivery time within Dhaka: 1–3 business days

  • Delivery time outside Dhaka: 3–7 business days

  • Shipping charges vary depending on the product and location.

  • Once shipped, you’ll receive a tracking ID via SMS or email.
    For more details, please read our [Delivery Information] policy.

6. Return & Refund Policy

We accept returns only if:

  • You received a damaged, defective, or wrong product

  • You contact us within 3–7 days of receiving your order

Returned products must be unused and in their original packaging.
For full details, see our [Returns Policy] page.

7. Pricing & Offers

  • All prices are listed in Bangladeshi Taka (৳).

  • Discounts and offers are valid only for a limited time.

  • Bangaliana reserves the right to withdraw or change promotions at any time without notice.

8. Account Responsibility

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your login details.

  • Any activity under your account will be considered your responsibility.

  • You must notify us immediately if you suspect unauthorized access.

9. Intellectual Property Rights

All content on Bangaliana, including text, graphics, images, logos, and software, is the property of Bangaliana or its content suppliers.
You may not copy, reproduce, or distribute any content without written permission from us.

10. Limitation of Liability

  • We do not guarantee that our website will be error-free or uninterrupted.

  • Bangaliana will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our maximum liability is limited to the amount paid by you for the product in question.

11. Privacy Protection

Your personal information is handled with the highest level of security.
Please read our [Privacy Policy] to understand how we collect, use, and protect your data.

12. Prohibited Activities

Users must not:

  • Use our site for illegal activities

  • Upload viruses or harmful code

  • Misrepresent identity or provide false information

  • Violate intellectual property or copyrights

Any such activity may result in legal action and account suspension.

13. Termination of Service

We reserve the right to suspend or terminate any user’s access to our site or services for:

  • Violation of terms

  • Fraudulent activities

  • Misuse of payment systems

  • Harassment or abuse of customer service representatives

14. Governing Law

These Terms & Conditions are governed by the laws of The People’s Republic of Bangladesh.
Any disputes will be handled under the jurisdiction of Bangladeshi courts.

15. Contact Us

For any questions regarding these Terms & Conditions, please contact us:
📧 Email: support@bangaliana.com.bd
📞 Phone: 01313147776
🏢 Address: Shibganj, Chapainawabganj, Rajshahi

Effective Date: October 13, 2025
Last Updated: October 13, 2025