Privacy Policy

Who We Are

Our website address is: https://www.bangaliana.com.bd
We are a Bangladesh-based eCommerce platform dedicated to providing our customers with the best online shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

Personal Information

When you register, place an order, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Information (processed securely through third-party gateways)

Non-Personal Information

We also collect information automatically such as:

  • Browser type and version

  • IP address

  • Device details

  • Pages visited and time spent

  • Cookies and analytics data

2. How We Use Your Information

We use your personal and non-personal data to:

  • Process and deliver your orders

  • Send updates about your orders and offers

  • Personalize your shopping experience

  • Improve website performance

  • Detect and prevent fraud or unauthorized access

  • Comply with legal requirements

3. Cookies

Cookies are small text files stored on your device to enhance your experience. We use cookies to:

  • Remember your login information and preferences

  • Keep your shopping cart updated

  • Track analytics and improve performance

You can manage or disable cookies from your browser settings, but this may affect certain site features.

4. Payment Information

We do not store your full card or payment details on our servers. All transactions are securely processed through trusted payment gateways such as SSLCommerz, bKash, Nagad, or other verified services. These gateways encrypt your payment information for maximum security.

5. Data Protection & Security

We use advanced security technologies to protect your personal data, including:

  • SSL (HTTPS) encryption

  • Secure servers and firewalls

  • Regular malware and threat scans

  • Limited employee access to personal information

Even though we take strong precautions, no system is completely secure. However, we strive to keep your information as safe as possible.

6. Sharing of Information

We do not sell, trade, or rent your personal data. We may share limited information only when necessary with:

  • Delivery partners to complete your orders

  • Payment gateways for secure transactions

  • Analytics providers to improve website performance

Each third party is required to keep your data secure and use it only for essential business purposes.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of those websites. Please review their privacy policies before sharing any personal information.

8. Your Rights

You have the right to:

  • Access the data we hold about you

  • Request correction or updates

  • Request deletion of your data (where legally possible)

  • Opt out of marketing communications at any time

To exercise these rights, contact us at support@[yourdomain].com.

9. Data Retention

We retain your information as long as necessary to fulfill orders, comply with laws, or resolve disputes. After that period, your data will be securely deleted or anonymized.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from minors. If you believe a child has provided us data, contact us immediately to remove it.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:
📧 Email: support@bangaliana.com.bd
📞 Phone: +8801313147776
🏢 Address: Shibganj, Chapainawabganj, Rajshahi

Effective Date: October 13, 2025
Last Updated: October 13, 2025